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Sending from your own subdomain

On Pro and Org, invitations can come from your own subdomain, such as rsvp@events.yourcompany.com, instead of rsvp@events.kebler.org.

Why a subdomain

Guests respond from their calendar by replying to the address the invitation came from, so Kebler has to receive mail at that address. A subdomain you choose, like events.yourcompany.com, lets it do that while your main address and email provider stay exactly as they are: you don’t change your main domain’s email records.

Set it up

  1. On the Account page, under Emails to guests, Sending domain, enter the subdomain and choose Add domain.
  2. Kebler shows the DNS records to add at your DNS provider, for sending and for receiving calendar replies.
  3. Add them exactly as shown, then choose Check. DNS changes can take a few minutes to a few hours.

Sending and receiving show their own status (Waiting for DNS, Verified, or Failed). Once both are verified, new invitations come from your subdomain under each event’s “Shown to guests as” name, and so do the reminders and messages to those guests. If the subdomain stops working, reminders and messages come from Kebler’s address (hey@kebler.org) instead of waiting.

Your domain’s reputation

Mailbox providers judge mail from your subdomain by how your guests respond to it, so its reputation is yours to look after: invite people who expect to hear from you (see Who to invite). Kebler isn’t responsible for your domain’s reputation or for blocklists; see the Terms.

If your plan ends or you remove the domain

New invitations come from Kebler’s address. Invitations already sent from your subdomain keep it for responses, updates, and cancellations until 30 days after the event ends, as long as the DNS records stay in place.

Next: Account settings · Questions? hey@kebler.org